Which of the following is an example of an ethical practice that can optimize business objectives, employee well-being, and customer satisfaction?

• A. Providing employees with fair wages and benefit packages
• B. Increasing executive bonuses without performance criteria
• C. Reducing safety standards
• D. Ignoring customer feedback

Answer: (A)

Ethical practices that support both people and customers tend to strengthen a business's long-term success. Providing employees with fair wages and benefits directly influences well-being and motivation. When workers feel valued and secure, they are more productive, stay longer, and deliver better service, which in turn boosts customer satisfaction and helps the company meet its goals. This creates a positive cycle where ethical treatment aligns with performance and profitability.

Raising executive bonuses without performance criteria can create inequity, encourage risky or unethical behavior, and erode trust, harming morale and long-term results. Lowering safety standards increases the risk of injuries, legal issues, and reputational damage. Ignoring customer feedback leads to offerings that miss needs and reduce loyalty.